Delivery in India:
Sumo Product delivers to most locations within India. For logistical reasons, we are unable to deliver to some remote places, which may take more time then the specified period and in that case due to delay in delivery we shall not be liable to refund or return the purchases done.
Sumo Product’s dispatches all parcels using a courier chosen according to your order or the type of products sold onSumo Product’s website, to offer you a fast and reliable delivery service. With this service, your parcel is delivered within 3 – 8 working days of being dispatched.
We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.
Applicable (International only)on each individual item, you can check applicable charges in Cart page (Shipping Calculator).
Shipment and Tracking Details:
Regarding the shipment of your order, as soon as the items are handed over to the Courier, you can view details in your customer login that contain the tracking number and courier company’s website details along with expected date of delivery.
Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
Incorrect or Incomplete Address:
Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees. Please make sure your shipping address is correct.
In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
All products are first polythene packed then put in corrugated box. All orders are shipped by top ranking courier services and home delivered within approximately 2-8 working days after dispatch of the shipment.
VAT & Custom Duties (Overseas):
VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer in their respective country. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government through courier agencies.
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
If you have any question about our shipping policies, please email us at [email protected]